Privacy Policy

This policy explains what information Hair Loss SA collects and how we use it. We follow South Africa's Protection of Personal Information Act (POPIA).

What this site is

Hair Loss SA is an information website. It does not run medical consultations itself. When you choose to start a consultation, you are taken to Online Doctor SA, which handles your clinical information under its own privacy terms.

What we collect

• Basic analytics, such as pages visited and rough location, collected through standard web tools to understand what readers find useful.
• Anything you send us directly, for example if you email us a question.

We do not ask for medical details on this site, and you should not send sensitive health information to us by email.

Cookies

We use a small number of cookies for analytics and to make the site work. You can block cookies in your browser settings.

Sharing

We do not sell your personal information. Links to Online Doctor SA carry a referral tag so that partner can see the visit came from us. That tag does not identify you personally.

Your rights

Under POPIA you can ask what personal information we hold, ask us to correct it, or ask us to delete it. Contact us and we will help.

Contact

Questions about privacy can be sent through the details on our about page. This policy may be updated from time to time.